Account
Delete your account
You can delete your 7SeasAI account at any time, in two ways. Both remove the same data. Uninstalling the app does not delete your account.
Option 1 — from the app (immediate)
Open the app → Profile → Settings → Delete account, then confirm. The deletion runs right away on our servers and you are signed out. You need to be online for this step.
Option 2 — by email
Send an email to support@7seasai.com with the subject “Delete my account”, from the email address of your 7SeasAI account (this is how we verify the request). If you cannot use that address, tell us your username and we will verify your identity another way before acting.
We confirm the deletion by reply within 30 days at the latest — in practice within a few days.
What is deleted
- Your sign-in account (email, password) — you will not be able to sign in again.
- Your dives, with their photos, tagged species, equipment, notes and conditions.
- Your certifications and the images or PDFs of your certification cards.
- Your avatar, name, username, date of birth, medical check-up date and emergency contact.
- Your likes, comments and comment likes, and buddy tags on other divers' dives that refer to you.
- Blocks you set and blocks set against you, and reports you filed.
- Bug reports you sent from the app.
What is kept, and why
- An empty, anonymised placeholder of your profile and of your friendships (no name, no content — only a deletion date). It exists so that your friends' phones learn that the relationship has ended and remove your data on their side at their next sync.
- Dive sites you created stay in the shared site database, without any link to you (the creator reference is removed). A dive site is shared reference data, like a map entry.
- Reports filed by other users against your content are kept for moderation traceability; they contain the reporter's reason, not your data.
- Copies may persist for a limited period in our hosting provider's backups before being overwritten.
Before you delete
Deletion is permanent. If you want a copy of your logbook first, email support@7seasai.com with the subject “Export my data” and we will send you your dives in a machine-readable format.